135bet Privacy Policy — How Your Information Is Protected

1 What Information We Collect

When you create an account and use our services at 135bet, we collect certain necessary information. Without it, we would not be able to provide you with the right experience. We always aim to collect only what is truly needed.

The information we collect falls into two categories: information you provide directly, and information collected automatically as you use the platform.

2 How Your Information Is Used

All data collected is used solely for its stated purpose. 135bet will never use your information for advertising or unrelated activities. We are fully transparent about how your data is used and why.

• Account Management: Your information is used for registration, login, and profile updates.
• Payment Processing: Your financial information is used to process deposits and withdrawals accurately.
• Security Verification: Device and login information is used to prevent unauthorized access to your account.
• Customer Support: Our support team may access your account information to resolve your issue.
• Legal Compliance: Certain data is retained and provided to regulatory authorities as required.
• Promotions: Bonus and promotional information is sent with your consent. You can unsubscribe at any time.
• Responsible Gaming: Your gaming behavior is analyzed to identify any signs of concern and provide you with appropriate support.

3 Data Retention & Duration

135bet applies the highest security standards to protect your data. Our servers are hosted in internationally certified data centers and undergo regular security audits.

• Data associated with active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain data may be retained for up to 5 years as required by law.
• Transaction records must be retained for the period required under applicable financial regulations.
• You may request that your account be deleted; however, some data may need to be retained due to legal obligations.

4 Data Sharing & Disclosure

135bet never sells your information to third parties. In certain limited circumstances, some data may be shared — but your privacy is always protected in every case.

• Payment Providers: Only the information required for payment processing is shared with bKash, Nagad, and Rocket.
• KYC Partner: Licensed third-party services may be used for identity verification.
• Law Enforcement: We may be required to disclose certain data in response to a court order or legal requirement.
• Regulatory Authority: Data may be shared with regulatory bodies as required under our license.
• Fraud Prevention: Certain information may be verified with industry-wide security networks to help prevent fraud.

Your information is not shared with anyone outside the cases listed above. All third-party partners are contractually bound to comply with our data protection agreements.

5 Cookie Policy

Cookies are small text files stored in your browser. 135bet uses cookies to keep the website running properly and to improve your overall experience.

• Essential Cookies: Required for login sessions and security. The platform will not function without these.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: Used to understand which parts of the website are most visited; completely anonymous.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect some platform features. We do not use advertising tracking cookies.

6 Your Data Rights

Under GDPR and international data protection laws, you have a number of rights over your own data. 135bet fully respects all of these rights.

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
• Right to Erasure: You may request that your data be deleted, provided there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of your data in a commonly used format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 days.

7 Protection of Minors' Data

135bet is strictly for adults (18+). We do not knowingly collect personal information from anyone under the age of 18. Age verification is in place during registration.

• If an account belonging to anyone under the age of 18 is identified, it will be immediately closed and all associated data will be deleted.
• If you believe your child is using 135bet, please contact our support team immediately.
• We continuously improve our age verification process to ensure responsible gaming.

8 Third-Party Connections

135bet uses third-party services on its platform, such as payment providers and KYC verification services. Each of these services has its own privacy policy.

• We work with bKash, Nagad, and Rocket for payment processing. Each of these providers has its own applicable privacy policy.
• 135bet is not responsible for the privacy practices of any third-party websites or services.
• Information shared with third parties is strictly limited to what is necessary.

9 Security Measures

135bet follows industry-leading security standards to keep your data safe. Our security infrastructure protects your information across multiple layers.

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your login.
• Regular Security Audits: Regular reviews conducted by independent third-party experts.
• Suspicious Activity Monitoring: 24/7 automated monitoring system.

Please note that no method of storing or transmitting data over the internet is 100% secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed.

10 Privacy Policy Updates

135bet reserves the right to update this privacy policy at any time. For significant changes, you will be notified in advance via your registered email or a platform notification.

• The revised policy takes effect from its publication date.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• You may close your account at any time if you do not agree to the updated policy.
• The latest version will always be available on this page, with the date of the most recent update shown at the top.

11 Get in Touch

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch. Our Data Protection team is ready to respond to all enquiries.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 24–48 hours

For formal data privacy requests, please send an email with "Data Privacy Request" in the subject line.