Your Well-Being Is Our Priority

Responsible Gaming at 135bet — The Right Path to Safe Play

Gaming should be for fun, not stress. 135bet believes responsible gaming is not just a policy — it is a commitment to every one of our players.

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The 135bet Commitment: We do not just provide entertainment — we make sure that entertainment has a positive impact on your life, not a negative one.

What Is Responsible Gaming and Why It Matters

As online betting and gaming become a recognized form of entertainment, ensuring they are used responsibly becomes essential. Responsible gaming means enjoying games on your own terms — where you stay in control, not the other way around. 135bet takes this seriously and is committed to providing every player with a safe environment.

Online gaming is growing fast in Bangladesh. At 135bet, we believe every player deserves the right information and tools to decide for themselves how much to play — and when to stop. Responsible gaming isn't an obligation; it's part of a healthy lifestyle.

Responsible gaming at 135bet is not just about following rules. It is about recognizing for yourself when gaming is fun and when it is becoming a problem. We want to help you build that awareness.

Core Principles of Balanced Gaming

135bet believes that responsible gaming comes down to following a few core principles. Stick to these and gaming stays enjoyable every time:

  • Set a Budget: Set a fixed amount to spend before each session and stick to it.
  • Set a Time Limit: Decide in advance how long you will play. Use a timer.
  • Don't play on emotion: Avoid gaming when you're feeling angry, sad, or stressed.
  • Don't Chase Your Losses: Chasing a loss by placing bigger bets to recover it is dangerous behavior.
  • Gaming is a part of life, not the whole of it: Keep gaming in balance with your family, friends, work, and wellbeing.
  • Play for Entertainment Only: Do not treat gaming as a source of income.

Our Responsible Gaming Tools

135bet offers multiple tools and features to help keep you safe

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it cannot be exceeded, keeping your budget protected.

Session Time Limit

Set a daily time limit for how long you spend on the platform. You'll get an automatic warning — or be logged out — once your limit is reached.

Cool-Off Period

Temporarily pause your account for a set period — anywhere from 24 hours to several weeks. You won't be able to log in until the break period ends.

Self-Exclusion

Activate long-term self-exclusion. Choose a period ranging from 6 months to permanent exclusion. During this time, opening a new account or regaining access will not be possible.

Gaming History Review

View your complete betting and gaming history. Analyze where your time and money are going, and take action where needed.

Support & Counseling Services

Speak with our responsible gaming team via 24/7 live chat or email. All conversations are completely confidential.

How to Use the Tools

Follow these steps after logging into your 135bet account

1
Go to Account Settings

Click the profile icon in the top right corner and select "Account Settings".

2
Open the "Responsible Gaming" Tab

Look for the "Responsible Gaming" option on the Settings page.

3
Set Your Limits

Deposit limit, time limit, or self-exclusion — choose what works best for you.

4
Confirm

Save your changes. Some limits take effect immediately; others kick in after 24 hours.

5
Reach Out for Help

For any issue, reach out to our support team via live chat or email.

Tool Details

Every tool is built with your safety in mind

Active

Deposit Limit

Daily, weekly, and monthly deposit limits can each be set separately. Reductions take effect immediately; increases take effect after 24 hours.

Time Control

Reality Check

At set intervals, a notification appears on screen showing your total session time and current balance. This keeps you aware and in control.

Break

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. You won't be able to log in during this time, but your account will remain open.

Permanent

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Once activated, it cannot be cancelled before the chosen period expires.

Warning Signs of Problem Gambling

Seek Help Immediately If You Notice These Signs

Chasing losses by playing over and over again This is "chasing losses" — one of the most harmful habits in gaming.
Spending more time and money than you planned You are unable to stick to the limits you set for yourself.
Hiding your gaming from family or friends Secrecy is one of the key warning signs of a problem.
Taking on debt or draining savings to fund gaming Gaming should never be used as a way to solve financial problems.
Feeling restless or irritable when you are not playing This is a psychological sign of addiction.
Work, studies, or family responsibilities are being neglected When gaming starts affecting your daily life, it is important to seek help.
If you notice even one of the signs above in yourself, do not wait — contact our support team or activate self-exclusion right away.

Self-Assessment

Be honest with yourself when answering these questions. If most of your answers are "yes", please seek help.

1

Have you ever spent more on gaming than your planned budget?

2

After a loss, have you ever kept playing to try to win that money back?

3

Has gaming caused conflict with family or friends?

4

Have you tried to cut back on gaming and failed?

5

Have you ever turned to gaming to escape stress or anxiety?

6

Have you ever borrowed money or lied to anyone because of gaming?

This assessment is not a substitute for professional diagnosis. If you have concerns, please speak with a qualified counselor.

Minor Protection

135bet is strictly for players aged 18 and over. We are firmly committed to keeping minors away from online gaming. Age verification is mandatory at registration, and identity is confirmed through our KYC process.

  • Parents and guardians are advised to use parental control software on shared devices.
  • Always keep your account password private.
  • Never share credit card or mobile banking details with your child.
  • Any underage user identified on the platform will have their account closed immediately.

External Support Resources

Gaming addiction is a recognized mental health condition, and seeking professional help is completely normal. Do not hesitate to reach out for yourself or someone you care about. Contact mental health services and counseling centers available in Bangladesh. Remember, asking for help takes courage.

The 135bet support team is always here for you. For any questions or help related to responsible gaming, reach out to us — we will listen without judgment and do our best to assist.

135bet's Official Commitment

135bet is more than just a gaming platform — we are committed to building a responsible environment. Responsible gaming sits at the heart of everything we do and is reflected in every decision we make.

  • Our gaming algorithms are regularly tested by independent auditors.
  • Our advertising never targets minors.
  • Every member of our staff is trained in responsible gaming.
  • If problematic behavior patterns are detected, the user is automatically alerted.
  • Our responsible gaming policy is reviewed and updated annually.

Frequently Asked Questions (FAQ)

Frequently Asked Questions About Responsible Gaming

Yes. Any eligible balance in your account at the time of self-exclusion can still be withdrawn. The withdrawal process follows the standard procedure. Contact our support team for more details.

Lowering your deposit limit takes effect immediately. However, requests to increase a limit are applied after 24 hours — this delay is intentional, giving you time to reconsider the decision.

A cooling-off period is a short-term break (1 day to 6 weeks) that ends automatically after the set time. Self-exclusion is long-term (6 months to permanent), cannot be cancelled before the chosen period ends, and provides a much stronger level of protection.

Self-exclusion is normally requested by the account holder themselves. However, if a family member is struggling and unable to make the request on their own, please contact our support team — we'll do everything we can to help.

No. Using responsible gaming tools has no negative impact on any bonuses or promotions you are eligible for. These tools operate completely independently and their use is entirely voluntary.

You can reach our responsible gaming support team via live chat (available 24/7) or by email at [email protected]. All communications are kept strictly confidential.
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